[Resolved] Snapdeal.com — indulekha oil from snapdeal

Kasturi S

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411028

Hi i have ordered the indulekha oil from Snapdeal and after using it my hair starts falling more. I had used indulekha oil before and i knew it's odour and color. After the horrible results when i compared the product with one i used before i got to knw that product i ordered from snapdeal is fake. I already wrote a complaint to them but they want return confirmation from indulekha i[censored]rs fake. Kindly guide me where should i contact.

Below is the link from where i had ordered
https://m.snapdeal.com/product/herbalhairgrowthoil-selfie/[protected]?utm_source...⇄

+2 photos

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Jul 18, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

Snapdeal.com Customer Care's response Dear Kasturi,

We understand that our team has connected with you and informed you that complaint is against our trust pay policy (out of TAT). So, we are not able to proceed the same from our end.
Regards,
Team Snapdeal