[Resolved] Snapdeal.com — Inflatable sofa | |||||
The package which I had received had a defective AC air pump . So I asked for a replacement to snapdeal . They offered me Rs. 500 instead to buy a new Air pump. Due to the lack of air pump I was not able to inflate the sofa . Yesterday I brought the air pump and I saw that the sofa was different from the one which i have ordered. Not only that I did not received the duffle bag too as mentioned in the specification. I asked for a query and I got a call from consumer executive today . He was very rude and did not gave his ears to what I was saying . Its not our fault that Snapdeal had sent us a different product. All I wanted was a replacement of that product . Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
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Dear Kollol1994
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Team
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+91 11 4637 1100 [Customer Care]
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team