Snapdeal.com — Installation not done noe providing invoice.

Address:

Bangalore, Karnataka

I purchased car audio and speakers worth approx 13000/- on 13th march 2015. I received the products without proper retail invoice. When i called AXA(SNapdeal's installation partner) they asked me the invoice for installation request to be taken. When i called Snapdeal for invice they gave me some delivery slip kind of invoice whic i sent to AXA. And they are refusing to take installation request and best part is no one is calling back and checking what the problem is. WHen i write a mail to them i get auto generated reply with complaint reqest number. Every time i call i get new number. Then i thot of returning all the products and they are refucing to take back even when it is covered under Trustpay. And in all these even the seven days return policy is void. I really dint know whom to approach. Coz they have only one customer care number and absolutely no nodal officers or escaltion matrix is in place. Please help. CHandan [protected]@redoffmail.com