[Resolved]  Snapdeal.com — instant electric water heater

Address:Udaipur, Rajasthan

I bought a instant electric water heater sr no 3P3.NGJCB-3-1007 in the month of September '14 last year and suddenly through snap deal on line shopping .This April '15 it fell down from the wall from the fixing point . Complaint was lodged to the crompton greaves toll free no which had no result and a rude behaviour was shown by the dealer at udaipur (m/s Singhai electronic shubendra singhai ) and the jaipur manager abhishek chawan - [protected], since the product was in warranty and was repairable which the company wanted the customer to pay for the same stating it happened due to to faulty installation, same has register with the snap deal company requesting for a serious action the crompton greaves about the repairing of the machine under warranty period
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Aug 9, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear poltoo,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear poltoo,

Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

Regards,
Snapdeal Online Team

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