[Resolved]  Snapdeal.com — Iphone 6 - no one has a clue when it will get delivered!

Address:Bangalore, Karnataka, 560077
Website:www.snapdeal.com

This is the first time i ordered something from snapdeal and have been extremely disappointed!
I was constantly told that my order will reach between 18th - 20th may. Today being the 20th i worked from home only to receive my order and till now i do not have any updates. I called up the courier people in delhi and in bangalore and they have no clue. One of them said they'll arrange a call back and obviously noone called and the one in bangalore said - he doesnt know and needs to go to the office to check it by 5:30pm.
This really questions the quality of snapdeal and i doubt if i will ever be able to order again from here and might as well be thinking of cancelling this order because i am no more sure of the qualitly of the phone that i have ordered.

When i registered a complaint, a person from snapdeal and called me to say they were working on my query (At 5:15 pm). I said that i do request a call back from snapdeal to let me know the status of my courier. No commitment from snapdeal to call back on status and asked me to wait for delivery... Hence i wait.
This is extremely disappointing considering order was thoughtfully made from snapdeal!!
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Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear ApsAsh,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
Dear ApsAsh,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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