[Resolved]  Snapdeal.com — Issue regarding delivery of lenovo z2 plus 32gb phone

Address:	500073
Website:	Snapdeal

Regarding order numbr [protected] which was supposedly delivered on 16th may, however, i haven't received any contact info of the delivery guy or the courier services and on on enquiring the reception people and security nobody seems to have taken the delivery. I had been calling Snapdeal customer service for a week now and to now not even the proof of delivery has been shared with me. Today they tell me that my product is delivered at the right place and no refund will be given. This is very incompetent of snapdeal and how is it my fault that the delivery guy's contact info wasn't sent to me and that he has delivered it to someone else? And now my refund is being denied!