Snapdeal.com — Item not Delivered

Sir, I have booked an Item, Micromax Canvas Power A96 Black Order ID - [protected] on 27th Feb.2015 I am supposed to get my item on 05 Mar 15 as mentioned by the agency but my items delivery date keeps increasing without any reason specified and next delivery date given by the agency is 17th Mar 15. On 19th of March 2015 I checked their website its shown that the said item was delivered on 12th March 2015, I was supposed to shocked the said item was not received by me. I have already booked complaint twice (Complaint Number: 17121633 and Support Request 17423809 &[protected] in this regard, but no concrete action has been assured so far. I once again request you to made is either make the agency deliver my item on priority or credit my money back to my account. Thanks & Regards Dinesh Kumar Sahu Qtr.No.640/Type-II, FOH P.O. Bacheli Near Gas Godown District Dantewada, Bacheli - 494553 Chhattisgarh Mob. [protected]