[Resolved] Snapdeal.com — Item not delivered

Dinesh Tekcham

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110003
Website:	www.snapdeal.com

Dear Sir/Madam,
I placed an order on 1 Oct 2016 with order ID [protected] of "Lotto Verve White Running Sports Shoes (Size: 9)". The tracking system shows that the courier attempted to deliver the item thrice to the address given. I have properly given the address with working telephone number. The courier neither tried to call the mobile number nor come to the area. Instead they wrote the attempt of delivery thrice. Without calling to the customer number and asking anybody to the battalion, how they are trying updating like this. I feel very sorry for this. Please try to resolve the issue and deliver the item to the given address. I request you to teach such services not to repeat again and deliver tremendous mental stress to customer. I was waiting for the last 15 days for the shoes to be gifted to my father for a purpose. This is not a matter of the amount what I have paid. This is for the purpose.

I am looking for your early action please.

Regards,
Dr. TD Singh
Senior Scientist
AGILE, New Delhi-110003

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Nov 15, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2016

Snapdeal.com Customer Care's response Dear Dinesh Tekcham,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Dinesh Tekcham,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal