[Resolved] Snapdeal.com — Item not picked up for replacement -

adarsh0102

from Gadhinglaj, Maharashtra

Address:	New Delhi, Delhi, 410206
Website:	snapdeal.com

Order ID: [protected]

I requested a replacement for this order on 8-SEP-2016, till now this item is not picked up from my home. I am calling their customer care every day since 8th of SEP, still they haven't resolved this issue. VULCAN EXPRESS is their logistics partner. I didn't even got a call from anybody related to this order pickup. Pathetic service from snapdeal.

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Oct 28, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2016

Snapdeal.com Customer Care's response Dear adarsh0102,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Sep 21, 2016

Updated by adarsh0102 This is the typical statement which you give to you customers rather than solving an issue with the order.

Verified Support

Sep 22, 2016

Snapdeal.com Customer Care's response Dear adarsh0102,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal