Snapdeal.com — Item not received | |||
This is regarding my Order No. [protected]. The Item was ordered on 12th Feb 2014 and supposed to be delivered by 20th FEB 2014. On the system the status is being shown as delievered and also informed by the CCare Rep. But actually the item has not been delivered to me. I lodged a complaint with them 2 times. They say, they will get back to me in 24 hours. In 24 hours the Rep from the Co. calls to confirm the status of non-delivery from me and said they will resolve the issue in 24-48 hours. After 24 hours, on asking the CCare, the story repeats and I am back to square one. Pathetic service. They are the THUGS of DELHI. Big CHEATS. If the CEO is listening then he can only Intervene to see what he can do. It happens only in India. GALI GALI MEIN SHOR HAI, SNAPDEAL CHOR HAI. Bloody cheats. Was this information helpful? | |||
 2 Comments | |||
Comments
i buy a product reached to courier office and does not inform me and also i try to collect my item but it say should not be delivered MY ORDER NO. : [protected]
DOCKET NUMBER [protected]
DOCKET STATUS Out For Delivery
CONSIGNOR NAME JASPER INFOTECH PVT LTD
CONSIGNEE NAME vetri
CONSIGNEE ADDRESS 2/37 ramer kovil street erisinampatti udumalpetopp
osite to kvb
642207
TN
IND
BOOKING STATION Jalandhar
BOOKED DATETIME 24-DEC-2014 15:45
ACTUAL WEIGHT 9.99
NO OF PKGS 1
SERVICE NAME Surface Express National
DELIVERY STATION Coimbatore
ASSURED DELIVERY DATE 02-JAN-2015
DELIVERY DATETIME -
RECEIVER NAME -
DATE of LAST ATTEMPT -
NO OF ATTEMPT 1
REASON REDIRECTED TO NEW DESTINATION
Date Time Location Status
01-JAN-2015 18:23 Pollachi Out for next station
01-JAN-2015 14:29 Pollachi Arrived
01-JAN-2015 05:56 Coimbatore Out for next station
01-JAN-2015 01:42 Coimbatore Arrived
31-DEC-2014 22:45 Tirupur Out for next station
31-DEC-2014 10:23 Tirupur Undelivered due to REDIRECTED TO NEW DESTINATION
30-DEC-2014 17:37 Tirupur Arrived
30-DEC-2014 14:09 Coimbatore Out for next station
30-DEC-2014 10:02 Coimbatore Arrived
29-DEC-2014 20:47 Bangalore Out for next station
29-DEC-2014 06:55 Bangalore Arrived
26-DEC-2014 03:03 Ambala Out for next station
25-DEC-2014 17:10 Ambala Arrived
24-DEC-2014 18:57 Jalandhar Out for next station
MY CONTACT NO [protected]
DOCKET NUMBER [protected]
DOCKET STATUS Out For Delivery
CONSIGNOR NAME JASPER INFOTECH PVT LTD
CONSIGNEE NAME vetri
CONSIGNEE ADDRESS 2/37 ramer kovil street erisinampatti udumalpetopp
osite to kvb
642207
TN
IND
BOOKING STATION Jalandhar
BOOKED DATETIME 24-DEC-2014 15:45
ACTUAL WEIGHT 9.99
NO OF PKGS 1
SERVICE NAME Surface Express National
DELIVERY STATION Coimbatore
ASSURED DELIVERY DATE 02-JAN-2015
DELIVERY DATETIME -
RECEIVER NAME -
DATE of LAST ATTEMPT -
NO OF ATTEMPT 1
REASON REDIRECTED TO NEW DESTINATION
Date Time Location Status
01-JAN-2015 18:23 Pollachi Out for next station
01-JAN-2015 14:29 Pollachi Arrived
01-JAN-2015 05:56 Coimbatore Out for next station
01-JAN-2015 01:42 Coimbatore Arrived
31-DEC-2014 22:45 Tirupur Out for next station
31-DEC-2014 10:23 Tirupur Undelivered due to REDIRECTED TO NEW DESTINATION
30-DEC-2014 17:37 Tirupur Arrived
30-DEC-2014 14:09 Coimbatore Out for next station
30-DEC-2014 10:02 Coimbatore Arrived
29-DEC-2014 20:47 Bangalore Out for next station
29-DEC-2014 06:55 Bangalore Arrived
26-DEC-2014 03:03 Ambala Out for next station
25-DEC-2014 17:10 Ambala Arrived
24-DEC-2014 18:57 Jalandhar Out for next station
MY CONTACT NO [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team