Snapdeal.com — Item return declined

I had ordered a USHA 1.5L Deep Fyer from SNAPDEAL Order #[protected] But after arrival of the product i checked it to found that it is not as intended as a Deep Fryer. The Frying base is touching the Oil Tank Base (like in KADHAI Frying). Also, the frying net is smaller in size for a Fryer consuming 1.5L Oil. So, i requested return of the product as i am not satisfied with what i brought. But, SNAPDEAL cancelled my Return request saying - once its delivered in good condition & for Electronics Product because of company policy, cannot be returned. The product dimensions (Frying Net) was not mentioned in details neither did any pictures was there showing tank & Frying net to check while buying. So, i would like to complain against SNAPDEAL for this issue, which they ended so easily leaving me behind to bear the loss. I have been a online shopper for quite sometime now & never ever something happened like this. So, if the product is not as per my expectation, is it compulsory for me to keep it? So, where is the Online Buying convenience & customer satisfaction?