[Resolved] Snapdeal.com — It's been 20 days and no shipping details provided

Sagar91

from Gurgaon, Haryana

Address:	201301
Website:	www.snapdeal.com

Hello there,

i have ordered a queen size bed from your online portal on 21 April 2017 and have paid i full online via online payment & the delivery date was 8 May 2017 Order id: [protected].

I have wrote several emails to each & every email id but still no response till date.

I dont want to continue with you guys as there is no one to attend customers over emails or calls. Also their is no customer care no. mentioned any where except the IVR.

Either write back over paliwal.[protected]@gmail.com or please cancel my order as i am no longer intrested.

At the end guys please learn something from Amazon, Flipkart Myntra ets about how to value commitments & how to serve them.

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Jun 12, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

May 10, 2017

Snapdeal.com Customer Care's response Dear Sagar91,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal