[Resolved] Snapdeal.com — Jeet boys suit

vijayagarre

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560016
Website:	Www.snapdeal..com

I have bought 5 items from snapdeal in my last order, 3 Producs applied for return.
One is suit for my 2 yr old son for rs.1400.the inner material is too thick to tiny skin and zip qlty is too poor.

2nd &3 rd product is steel hangers: though site description mentioned as steel they made of aluminum and too delicate.
One of the packet not even opened.
Surprisingly both got rejected for refund due to quality check failed.

I reached customer care ( not too free, would spend my mobile bill of 400) multiple items to understand the grouns of qlty rejection. No clarity to SD customer care team and wasted lot of my time/ money& energy.
I am looking for the resolution for refund of 1400 towards jeet boys suit on priority as I am not satisfied with the product fabric and returned in the as is position.

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Dec 18, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2016

Snapdeal.com Customer Care's response Dear vijayagarre,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal