[Resolved]  Snapdeal.com — Jisun detergent holder not delivered

I have ordered jisun detergent holder (order no - [protected]) and Jisun stainless steel corner rack (order no - [protected]), but i have received Jisun stainless steel corner rack only. Only one product had delivered by your delivery boy and he has taken full amount for both order i.e. Rs. 888/- from me and status shows that both orders has delivered. Please deliver jisun detergent holder products as soon as possible because i have already paid for it and i am not cancel this order.
I am very much upset with your Whats app message where you mentioned one order will deliver today out of two orders and you have to pay Rs. 888/- for a single order instead of both order. Giving you screen shot for your reference. You all are very much aware of that only single order will deliver and will charge for both orders. Shame on you all. Not only that after some time the detergent holder rack (pack of two) has cancelled from your side. I did not cancel this order at all. Still i am waiting for this product. I request you to deliver this product as soon as possible because you have already received payment for the same.
I am a regular customer of your company and this time I am very much upset due to missing of one product for delivery to me. Please take immediate action against this complain and deliver the product hold by you to my registered address.
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Apr 25, 2022
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2022
Snapdeal.com Customer Care's response
Hi Customer

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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