[Resolved]  Snapdeal.com — Juniper Pink Rayon Jacket Style Kurti - Return Item not processed properly by snapdeal

Hello,

This is regarding suborder ID [protected] and Complaint number 76947408. I have requested Return for Juniper Pink Rayon Jacket Style Kurti on 26th Nov 2021 due to size issue, the return request has been accepted and asked me to send by myself via courier. Received the return form from Snapdeal. The Form contained pre filled Send Address.

I sent the package on 27th November 2021 via Professional courier (Tracking ID MAA[protected]. Also sent the courier bill in email to snapdeal.

The courier item is returned back to my address. The reason for the return is No Service for the address mentioned in the return form. I communicated the same to Snapdeal customer care through WhatsApp as well as Call, but I didn't receive any solution for my request yet.

First of all I am very unhappy with pickup service not arranged for return and after that even when I sent through courier, it's not received from snapdeal end. Till now I didn't get any proper response. I CAN'T SEND THE ORDER BACK as the address is unserviceable, I am requesting snapdeal has to arrange pickup the item from my address and refund my money. I am getting all the orders and return pickups from other online platforms like Flipkart and Amazon. The reason from snapdeal to not pickup the item from my address is not at all acceptable.

Attached:
Courier return item pictures

Regards,
Sulthan