[Resolved] Snapdeal.com — kechaoda k66 silver

Fumeena

from Srinagar, Jammu and Kashmir

Address:

190012

I had ordered phone kichoda66 wroth rs.1000... But when i recieved the parcel the item was completely missing... Nothing at all... Just a piece of marble in the box.. Hw can they do this to their regular costomer... And its not just ist time this had happened to me in 2016 also.... I have been cheated online... This is shameful act... I am disappointed... Now i want my money refunded as soon as possible... I tried refund option in the app... But its not accepting my ifsc code... May b some technical problem... Now i dont knw what to do... Thats why i am complaining... I hope some action will be taken by indian consumer complaint forum.. Thankyou

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Feb 21, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

Snapdeal.com Customer Care's response Dear customer (Fumeena),

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [protected]@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Verified Support

Jan 16, 2018

Snapdeal.com Customer Care's response Hi customer (Fumeena),

Hope you are doing good.

We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal