Address: | 506001 |
Website: | www.snapdeal.com/myorders |
I had ordered an "blue star 1.5 ton r410a inverter cnhw18raf split air conditioner" on 22 june, before payment and just after payment it says that it will be delivered by 27 june. I planned accordingly all other works so that i can get that installed and attend my other works, but for every alternate day the delivery date was changing and i kept on postponing my works according to delivery date and it was delivered on 3rd july where i cant wait two more days for installation, due to heavy bundled up work left.
The installation people from bluestar also responded two days late and when they visit my home after looking at product they clearly mentioned that this model doesn't work in telangana region, and if you visit any store you cant find it because bluestar doesn't recommend this product in this region and told that please return the product & order a different model from snapdeal. Bluestar people has also mentioned that this model in this region doesn't even function as aircooler, sir for a common man 40, 000 is not a small amount and we shop that large amount online only on the trust of snapdeal.
Sir can you please imagine how a common individual feels if a 40, 000 ac which doesn't function while he see it daily, through his life how much he should be regretting online purchase from snapdeal.
Sir at least if it was mentioned in the product page i wouldnt have ordered that and if the product could have reached on time as snapdeal promised i could have known that i could have requested for return immediately, but both didn't happen sir.
Sir the bluestar installation people has refused to install that as it is not suitable and the product is not even opened from the box sir, not even single tape sir.
Please understand the problem sir.
I need this product to be returned, as the product description doesn't convey that it doesn't in particular region and the product was delivered late, which resulted in delay in raising return.
Snapdeal account : [protected]
Order id: [protected]
Suborder id: [protected]
Sir i will purchase different model from snapdeal sir, so it is okay for me if the refund is done into snapdeal cash after return.
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