[Resolved]  Snapdeal.com — leakage of database

I would like to raise a complain regarding leaking out my database to a fraud company.
I have ordered some products two days back from your website. And today morning i have received a call and message saying that:- you are selected as a winner for ordering in snapdeal and need to pay an amount for claiming your prize. I wont have an issue if they have only my number with them. But they also have my residence address.

This is really a matter of concern that they are calling and it feels so real that they are calling from snapdeal.

Look into the matter seriously and reply me what actions have you taken. Or else i need to raise this issue in consumer forum because disclosing my address to external company who can easily cheat customer and can do anything with our database.
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Aug 27, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
Snapdeal.com Customer Care's response
Dear Swati,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
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