[Resolved] Snapdeal.com — Lg microwave oven, wrong model shipped with incorrect invoice

axayi82

from Pune, Maharashtra

Address:	New Delhi, Delhi, 400701
Website:	www.snapdeal.com

The model number i ordered was mc2146bl and snapdeal shipped me mc2145bpg.
Also they send mismatching invoice and i would not be able to claim the warranty.
Also they are s pathetic that they do not respond to my emails at all.. Almost 20 days and no action or response from snapdeal.
I requested them a revised correct invoice but they did not respond from the past 15-20 days.

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Nov 27, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Snapdeal.com Customer Care's response Dear axayi82,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear axayi82,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal