[Resolved]  Snapdeal.com — l'oreal anti dandruff hair spa ampoules and loreal deep nourishing creambath spa cream

I have ordered the above mentioned products in snapdeal. But i have received hydrating concentrate ampules instead of anti dandruff and regarding hair spa cream the quantity is very less. When i received the package the outer cover is opened. There is no return option. I have tried contacting snapdeal customer care but no proper response.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 8, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2018
Snapdeal.com Customer Care's response
Dear Srija K,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Comments

Dear sir

I am ordered amway nutrilite glucosamine hcl 120 capsules but I received moringo capsules bottles at snapdeal.com. in that case I was applied at return and refund option at snapdeal mobile application but still there are not process my return and refund kindly help at urgent basis
Snapdeal.com Customer Care's response, Mar 9, 2018
Verified Support
Dear Customer(Globalhealth Kart),

We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at help@snapdeal.com so that we can assist you in a better manner.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Mar 17, 2018
Verified Support
Dear Customer(Globalhealth Kart),

We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information