[Resolved] Snapdeal.com — lucky draw

Unnikrishnan OM

from Ernakulam, Kerala

Address:

Ernakulam, Kerala, 682017

I received a call today followed by an sms that i won tata safari worth rs12.40 lacs for which i need to deposit rs.12, 499 as registration fee. Is this correct, please let me know. The person who called from the luck draw center wanted my bank account details and also asked me that he will provide his manager's account details for depositing the registration fee. Please advise what is going on and are you conducting any such lucky draws..

Kind regards
Prema

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Jan 18, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2018

Snapdeal.com Customer Care's response Dear Unnikrishnan,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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Comments

Syed Usama Hashmi

from Jaurian, Jammu and Kashmir

I have ordered this bearing order id [protected] placed 1st December 2018 and received today on 10th December 2018 but i have received only bp machine without charger and with out thermometer now what will i think about of snapdeal now?? A fraud company?

Snapdeal.com Customer Care's response, Dec 17, 2018

Verified Support

Dear Syed,

Hope you are doing well.

Apologies for the inconvenience. We wish to inform you that the refund against your order from our end has been completed.

Regards,
Team Snapdeal