Snapdeal.com — lucky draw fraud calls claiming cash prize or tata nexon.

Address:Unknown

This is the 3rd time i have received a call from a gentle man from snapdeal claiming that i have won cash worth prize of rs.680, 000.00 or tata nixon. I ignored the first two calls entertaining for few minutes but the man i spoke just earlier today about the same bogus crap was very unprofessional he wanted my banking credentials and adhar card number to deposit the money when he knew i was just playing over the phone and refused to share the information he end up abusing and threatening me. They didn't get anything out of me but my concern is how they have my phone number (Snapdeal)? They had my order information which is not even delivered yet. From the very beginning i knew they were not who they say they are but my question is why snapdeal is not taking care of such data breach? Why your security department is not taking strict action against these fraudsters? I went to snapdeal official website to file a complaint but i couldn't find any option where i put down my grievances. I request snapdeal to look into these matters seriously so that we or every customers feel safe and secure purchasing from you. I am attaching the screen shots for the sms and phone number too. Thanks
Fraudsters phone number:[protected],[protected]
+4 photos
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Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 06, 2020
Snapdeal.com Customer Care's response
Dear customer,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Aug 12, 2020
Updated by Manzil12312
Today i got a same call and the scamer end up giving me his details...the phone number :- [protected] please take necessary action.

Complaint comments 

Comments

I had called a helpline number that was supposedly Snapdeal's helpline number, to complain for a fraud call. The helpline staff reconfirmed that I had actually won Rs.8, 20, 000 and asked me to deposit Rs.3550 to start the paperwork procedure for the said amount that I had supposedly won. Upon deposit Rs.3550, they again said that the RBI is asking Rs.19200 to finalize the paperwork, I then realized that they were also fraud people. I did not deposit Rs.19200 but would want to get my Rs.3550.
I also have his government ID proof and his said Snapdeal ID Card.
I would request you to kindly look into my matter and refun money, lest I will be complied to file a complaint against Snapdeal, because they said that the former call was a fraud one, but they were actually Snapdeal employees in the consumer court. I also happen to have all his government ID proofs.
Do look into it as soon as possible.

Snapdeal.com Customer Care's response, Aug 6, 2020
Verified Support
Dear Bhima,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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