[Resolved]  Snapdeal.com — lucky winner - car prize (fake)

I got a call through a no - [protected] from jarkhand. They said i have won 1st prize in a lucky draw and the prize is 12 lacs or a car with same worth and i will be getting a confirmation message as well. He had all my order details including my address details. How is something so confidential getting passed on to fraudsters. This is my last order from snapdeal. If this continues then snapdeal is going to loose a lot of customers pretty soon.
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Sep 22, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2018
Snapdeal.com Customer Care's response
Dear Karan,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Complaint comments 

Comments

I cancelled my order of Samsung data cable on 5 august 2018.bt I don't receive any payment after 8 days.
Snapdeal.com Customer Care's response, Aug 22, 2018
Verified Support
Hi Azhar!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Jeevanandham
[protected]@gmail.com
[protected]

iam lenovo k8 plus mobile order purchase.
delivery in my home.
but not working mobile phone,
4 days ago already requsted for snapdeal websie retturn replacement.but not responced pls help me
Snapdeal.com Customer Care's response, Aug 23, 2018
Verified Support
Dear Jeeva,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
I am purchase vivo bluetooth but on/off switch is not working so i can replace my order company says that your is picked 13 august but is not picked up
Snapdeal.com Customer Care's response, Aug 23, 2018
Verified Support
Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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