[Resolved]  Snapdeal.com — Main product missing

Address:Darjeeling, West Bengal, 734001
Website:www.snapdeal.com

Sir,

The product i ordered was sony bluetooth head set model-sbh20 stereo bluetooth in ear headset - black-order id - [protected] dt. Wed, 24 aug, 2016 price: rs.2750/-

At morning on[protected] at 9.47 am when the courier person called and came i paid cash however after opening the packet i fond only recharge cable and main product is missing, then i did not signed the courier receipt copy and requested to courier boy chandan das of xpressbees courier to refund the cash, he denied and told me to replace the order.

I was very confident to get the delivery from such reputed concern snapdeal, previously i purchased from you but never faced such situation.

I even visited the courier office but they also told me that they can not do any thing, i have to communicate to you to get it replaced. I several time tried ;helpline phone no [protected] but could not be reached.

Therefore now i am complaining in this forum to resolve the issue.
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Oct 9, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2016
Snapdeal.com Customer Care's response
Dear debrajib,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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