Snapdeal.com — Maoney Laundering by sanpdeal.com

Address:

Gautam Buddh Nagar, Uttar Pradesh

Ordering from snapdeal was the biggest mistake of my life I had ordered a Samsung galaxy S4 which was promised to be delivered by 6th February. It has been more than 2 days and I still haven't received my order. The customer service is so damn unprofessional that they didn't even think it was important to inform the customer about the delay... Earlier too such things have happened and it seems that you guys don't learn from your mistakes. The customer care representatives seem to pay a little heap about the blunder. Don't forget that in an industry like yours it is not a good idea to challenge your customer's intelligence. I think you should really learn something from Flipkart and Amazon's of the world. Shame!!! I was told that there is a delay from courier side which seems impossible as the courier company and delivery address are both based out of delhi and the product was dispatched on 5ht February itself. I am sick and tired of continuously following up with customer care staff who are by far the most uneducated and unethical people I have ever come across who do not seem to pay heap to the customer issuses.Nobody even informed about the delay.They are not even refunding my money kindly help. Order No. #[protected] Courier Company : knott express Tracking number # KE81C4609CA