[Resolved] Snapdeal.com — memory card 32gb

Rupeshk667

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700032

I bought memory card of sandisk ultra 32 gb in oct 2016. It is under warranty period of 8 years. Now it is not working. When i talked about it to sandisk team. After taking several queries they said that the memory card is duplicate. When i contacted snapdeal. He said that he will refund my money. But the main point is that the cost of memory card from that time to now has changed. I took that memory card on amount rs 552. The same memory card now available in snapdeal site at approximately rs 880. So i am in loss of rs 328. So it's not justice for me. So i request you to look my opinion and take better decision. Courier boy will come on 11th january to pick the the order. So i request you to take action for it as soon as possible.

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Feb 27, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jan 09, 2018

Updated by Rupeshk667 My phone number-[protected].
Order number-[protected]

Verified Support

Jan 10, 2018

Snapdeal.com Customer Care's response Dear Rupesh,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [protected]@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Verified Support

Jan 18, 2018

Snapdeal.com Customer Care's response Hi Rupesh,

Hope you are doing good.

We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal

Jan 29, 2018

Updated by Rupeshk667 Respected sir
On 10th January, order was picked from my home.A messege from Snapdeal came on 12th January stating "your refund has been initiated and it may reach to within 7-10 working day".I waited till 26th January.On 26th January I again complaint to the [protected]@snapdeal stating that I have not received money in my account till that day(26th Jan).A messege came from Snapdeal stating that my complaint no is 45733135 and written that they will respond to me within next 48-72 hours.Today is 29th January and it's been more than 72 hours I have not got any mail regarding my money from Snapdeal.
It's sad to complain about a thing again and again.Please help me out from this mess.
Help me in getting my money back.
Thanking you
Yours
Rupesh kumar

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Comments

Anamica Saxena

from Jabalpur, Madhya Pradesh

I have canceled the item so I have not get the refund I have completed the bank formality

Snapdeal.com Customer Care's response, Jan 11, 2018

Verified Support

Dear customer( Anamica Saxena),

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Jan 19, 2018

Verified Support

Hi customer (Anamica Saxena),

Hope you are doing good.

We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal