Snapdeal.com — Mental harassment torture abusing customer from snapdeal

Address:New Delhi, Delhi, 110020
Website:Mental torture & harssing & abusing costumer

I ordered one item from snapdeal. Product cut off date is 23March 2016. Product was not delivered to me. Regarding my product snapdeal not given any call message or Mail to me. I called snapdeal paid number and ask why my product is not delivered to me then costumer care employe told me some Courier service problem is there so we enable to delivered your product. I raised complain on 24March 2016 (snapdeal didn't Info me your product is not delivered i called snapdeal paid number) employe promised me within 24hrs of time our consent Department team gibe you call and resolve you problem. After 24hrs i waited for snapdeal call but i didn't found any call from snapdeal first fake promised given by snapdeal employe. Now i again called snapdeal paid number and i ask what is the status of my complain they told there no complain raise by me. First employe given me totally fake promises. After that i launched complain again and 2nd employe given me promise and given assurance that you will get reward by our concent team next 24hrs. Again i waited for 24 hrs but same thing is repeat i didn't get any call from snapdeal costumer care. Now i got frustrated i call to snapdeal i told every thing then snapdeal employe told me don't raise your Voice i will disconnect the call 2 times i got fake promises so i was frustrated then i told him i want to complain against snapdeal for mental harassment and mental torture given by snapdeal employees. He (sagar snapdeal employe name) told whatever you want to do do... and he stared dhamki and abusing me. I warn him(sagar employe name if snapdeal) i am snapdeal costumer and because o[censored]s only your buisness is running. Sagar disconnect my call. Once again i called to the costumer care now 4th employe taken my call again from staring i told him regarding my problem and i ask him for compensation for harass me.again He told 24hrs time wait we will reward you. But unfortunately same thing repeatsnapdeal didn't contact me back. I called again to snapdeal paid number one lady employe taken my call again 1hr i told regarding my issue. I called that lady employe of snapdeal around 2pm 26march 2016.she told me i will make call arrange for me from higher authorities before 6pm 26 March 2016. I told her i am tired and frustrated from your false commitment.she told sir definitely you will get call from snapdeal dont worry and she disconnect the call. I waited for 7pm again i called to snapdeal one lady employe of snapdeal she given me dead line 6pm 26March 2016 within this period of time i will get the call from snapdeal regarding my issue. Now 6th employe of snapdeal told meTHERE NO SUCH COMPLAIN RAISED BY THAT LADY EMPLOYE .I LITERALLY SO MUCH FRUSTRATED THIS TIME ...THIS WHAT THE FAKE PROMISESS AND RUDELY BEHAVIOR BY SNAPDEAL COSTUMER CARE EMPLOYEES. I SPOKEN WITH 7 SEVEM EMPLOYEES ALL ARE GIVEN ME FAKE PROMISES SOME ARE MISGUIDED ME SOME ARE ABUSED ME " I AM NOT WAITING ANY RUBBISH WHATEVER I WRIGHT I HAVE STRONG EVIDENCES AND I RECORD ALL CALL WHICH I CONTAIN CONVERSATION BETWEEN ME(COSTUMER) AND SNAPDEAL COSTUMER CARE DEPARTMENT NONSENSE EMPLOYEES. I SPOKEN WITH SENIOR EMPLOYEES OF SNAPDEAL BUT THEY TOLD ME THERE IS NO SUCH POLICY OR ANY DEPARTMENT THERE WE CAN LAUNCH THE COMPLAIN REGARDING MENTAL HARASSMENT TORTURE ABUSING COSTUMER. HE TOLD ME WE CAN ONLY ARRENGE PRODUCT DELIVERY WE CAN NOT GIVE YOU ANY SINGL RUPEE OF COMPENSATION. PAST 5 DAYS I AM CALLING SNAPDEAL COSTUMER CARE DEPARTMENT BUT EVERY TIME THEY AMUSING ME HARASSING ME. I MAIL 5 TIMES TO SNAPDEAL BUT I DIDN'T FOUND ANY MAIL FROM SNAPDEAL. NOW I AM GOING TO RAISE MY COMPLAIN TO CONSUMER COURT HOW SNAPDEAL HARASSING CUSTOMER CHEATING TO CUSTOMER ABUSING CUSTOMER NOW INDIA ITS TIME TO WAKE UP AND COME FORWORD MAKE OUT HIDDEN SCANDAL & SCAMS DONE BY SNAPDEAL. SNAPDEAL CHEATING INDIAN PUBLIC. ABUSING INDAIN PUBLIC. SNAPDEAL NOW ITS MY TIME NOW SNAPDEAL & SNAPDEAL COSTUMER CARE EMPLOYEES SEE U IN CONSUMER COURT

REGARDS,
YOUR FRUSTRATED ABUSED HARASS COSTUMER OF SNAPDEAL
DEVAL PARMAR
[protected]
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Comments

Dear Deval(Deval Parmar),

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal
Dear Deval(Deval Parmar),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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