[Resolved]  Snapdeal.com — Mi note 3

I bought mi note 3 via order no. [protected] placed on 2nd oct 2016.

It was during a sale period where snapdeal has advertised that there is a cash back of 20% i[censored] buy from a citibank credit card.

There were two important things to get the discount/cash back:
1. To buy the product during the cash back period
2. To make the payment with citi bank.

Now snapdeal is not fulfilling their promise inspite of writing numerous mails.

Seems that the intentions are not customer friendly.

A highly dissatisfied customer
Mohit sharma
[protected]
Was this information helpful?
No (0)
Yes (0)
Apr 15, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2017
Snapdeal.com Customer Care's response
Dear Mohit Sharma,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information