[Resolved]  Snapdeal.com — micromax mobile

My brother, sourodip biswas; has ordered one micromax mobile phone through snapdeal on 02nd july 2017 which has delivered to my address on 07th jul, 2017. Same has been identified as defective one and defective query raised on 11th july, 2017 against id no: [protected].

On phone, your representative has informed to contact nearest service centre but while i have visited the micromax store they have confirmed and checked through system as well; product which has delivered to us; warranty period of the same was expired.

After that i have tried to contact several times to contact but not get any response.

It was surprising to see that your vendor has delivered the item which is out of warranty period but yet not replace the same.

I request you to take necessary action against your vendor and do the needful to replace the same on urgent basis.

Tapas jana
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Sep 4, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2017
Snapdeal.com Customer Care's response
Dear Customer (Tapas0904),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
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