[Resolved]  Snapdeal.com — Mis selling I Phone & possibly using and then repacking

Address:Mumbai City, Maharashtra

I brought an Iphone 6 64 GB from Snap Deals and they cheated me by selling a product which seems damaged while handling. They are not intending to repair it either nor willing to send me the video recording of the dispatch / packaging of the product as I feel the mobile phone is tampered and could be also used without a sim card by either the vendor or anyone associated with Snapdeals. I hope customer do not buy cellphones from snap deals as the product i[censored]sed by someone else even though for a few mins is a second hand product thought used even without a sim card and paying such high prices for a second hand product is useless. Hoping not many become a victim of Snap Deals Second Hand Products. Regards, Manmeet Bhamra c/o Bhamra Consultancy Services LLP
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Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2015
Snapdeal.com Customer Care's response
Dear dashmeshproperties,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Complaint comments 

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Dear dashmeshproperties,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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