[Resolved] Snapdeal.com — Misguide and cheating by customer care representatives | |
My name is Jahangir alam my register mob number is [protected]... Yesterday 30/03/2016 i selected 2 pair of shoes for order and snapdeal offerd me 10 % discount. But when i tried to make payment then the discount has removed automaticaly... Then i call to customer care and they lold me this is for technical problem.. And some body will call me to resolve the prob. ... From that time i made call 6th time and spent near about 100 rupees ( to get 10 % of 1366 rupees = rs 136) and thye repeatedly said that somebody will call u... Wait and try again.. .. Within 30 minit it will b solved... But today after 12 pm when i called to customer care they informed me that 10% discout has been removed from the deal today after 12 pm.. .. This is very pathetic. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
Dear Jahangir (jahangir7913),
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.
Regards,
Team Snapdeal