[Resolved] Snapdeal.com — mobile phone | |||||
Sir i have purchased a mobile order no. [protected]. But item not received according to their specifications mentioned in the site. On the next day (13th of july) i returned it confirmation number 42925338. Today one of your representative called up and said that they have gone through the quality check and they are going to return back to me. It was clearly mentioned in your specifications that it has vibration facility. But the phone doesn't have. Now they are not accepting it. I have provided the screen shot of the site. But they said they won't return my money back. Need your help. Was this information helpful? | |||||
Aug 7, 2017 Complaint marked as Resolved Thanks for the help to sort out the issue. They have returned back the money. Thanks the lot Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jul 22, 2017 Snapdeal.com Customer Care's response Dear George, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Jul 30, 2017 Updated by georgemphilip We are not yet received the item till date. What to do? How long we will have to wait? No phone no money. What is the solution? I have lost the faith in you people. Or else tell me I'll have to see some other solution. Verified Support Aug 01, 2017 Snapdeal.com Customer Care's response Dear georgemphilip, We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly. Regards, Team Snapdeal | |||||
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The issue has been sorted out and thanks for the same.
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal