[Resolved]  Snapdeal.com — Mobile phone order id [protected] (Suborder id [protected])

Address:	Sikar, Rajasthan, 332001
Website:	www.snapdeal.com

Non refund of payment, harassment & threatening by WWW.SNAPDEAL.COM
Order id [protected] (Suborder id [protected])
A defective item (Mobile phone) received for which i raised complaint as per their own policy. They first send an engineer to check item and then send a return pick up agent to collect the item who picked up item from me after checking that item is still in as delivered condition. But when item reached them, they falsely declared item not passing quality check and even after my many requests to refund my money back, they are not refunding and threatening me to either accept item back or they will not be liable for item loss or furthur damage.
Moreover, on phone call they said refund is not being done because of my previous return of another item (I have call recording too) and in email they mentioned quality check not passed.