[Resolved]  Snapdeal.com — mobile/return

Snapdeal have no return policy they send me defective item i want to return or replace this but everytime they replied only go to service center and get it repair customer care also give automated reply that my mobile number that i give when i place the order is not registered with them so they can not talk to me snapdeal is a fraud company so avoid this
Return request reference number 45205005
Was this information helpful?
No (0)
Yes (0)
Feb 9, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2017
Snapdeal.com Customer Care's response
Dear customer (goelic),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Dec 27, 2017
Updated by goelic
Only one automated reply as given earlier go to service center and get it repaired. Snapdeal say that we can not return or replace the product.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information