[Resolved]  Snapdeal.com — Money deducted and thereafter order cancelled without any reason

Address:Chandigarh, Punjab, 160017

I ordered a wall shelf at night at around 11:00 pm after spending 3 hrs of search. Order was placed, my account was deducted with Rs. 2100 then after half an hour I get a message that your order has been cancelled & amt Ll be refunded within 4-5 working days. On enquiry got to know because of festive season there is rush on site n order can't be processed. I[censored] people cant handle rush on your site then who the hell is SO CALLED FESTIVAL SALE for..Wtf man!! I spent 3 hrs on snapdeal n It was a wastage of time to be with this site. I m a working girl, get no time to go outside n shop.. N then ultimately this is the reply you get from the service provider.The worst online shopping site I have ever used.. Ll never suggest anyone to shop from here.. I also raised a ticket with them for my query but still no follow-up is there from their end..who will compensate my time!!

Shreya
Ticket no. 10697206
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Sshreyaa,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear Sshreyaa

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

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