Snapdeal.com — Money deducted, order not placed

Dishu Mishra

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hi, I was trying to purchase "Imported adjustable table mate" from snapdeal.com at about 0230 hours on 3rd april, 2015. But the transaction failed and the money was deducted from my account. But the order was not placed. Please either refund my money or place the order. Details of the transaction are: Snapdeal ID: [protected]@gmail.com Vendor code: PayU JasperInfotech PV Vendor ID:[protected] Amount: Rs 580 Feel free to contact me on: [protected]

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Comments

Telebuy.in / RP Telebuy Skyshop Customer Care

from Chennai, Tamil Nadu

Dear Customers,

Greetings from Telebuy...!!!

We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care. Incase of any escalation please contact me directly in[protected] / [protected].

With Regards.
Ajay Kanagasabapathi,
Manager - Customer Care.