[Resolved] Snapdeal.com — Money not refunded

priti_singh

from Kolkata, West Bengal

Address:	Khordha, Odisha, 751002
Website:	Snapdeal.com

Order Id: [protected]

This is my 2nd complaint in a row.
Am yet to get my money back in my bank account.
I cancelled the above product on 9 october but i havenot got my money back within 4 business days.
My other product ie. Colorbar nail polish remover was not cancelled by them yet i got an email saying that it has been cancelled and the money has been refunded but last night i again got a msg that the product was cancelled and money has been refunded.
How many times my product was cancelled and money was refunded?
Its better to order cash on delivery.
Am attaching a picture on the same.
Please refund my money for both the products.
Am tired of complaining you on emails, facebook and here on consumer complaint forum

THANKYOU

+1 photos

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Oct 14, 2016

Complaint marked as Resolved

After i submitted my complaint here, i got an sms stating that my money has been refunded. I checked my bank account and yes it was refunded. The refund policy of snapdeal is not trust worthy. Even after 5 days i didnt get my money and it happened like 3 times. I dont get it why they say that the money will be refunded within 4 business days when they take much more time.

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2016

Snapdeal.com Customer Care's response Dear priti_singh,

Thank you for the acknowledgement. Please feel free to get in touch on [protected]@snapdeal.com if you require any assistance.

Regards,
Team Snapdeal