Snapdeal.com — MRP disturbency

Address:

Bangalore, Karnataka

Dear Concern, order number: [protected] I recently purchased a product( Fox raptor shin gaurds) my first order with snapdeal. The MRP of the product was rs 2999/- 70% discount and selling price was 888. The same product was available with other sellers for MRP 999/- with dicount 10% and selling price 868/- The MRP sticker on the package stated that the MRP of the product is rs1200/-. 1. MRP price will never fluctuate or change for a given stock of a particular brand product unless the manufactures change it, BUT you supervisor told me(brainless) that the MRP is decided by the vendor. 2. The snapdeal promised me a savings of rs 2000/- + or - 100. but provided me a product worth rs 1200/- thus failing to keep their promise. 3. The snap deal has updated the MRP price on their portal and the vendor sold the product under snapdeal umbrealla. thus snapdeal is answerable to me( which they denied. 4. when requested to senior official mail id or contact details they declined. Thus denying my Consumer RTI right. 5. Failed to provide authentication of the product though they claim to sell 100% geniune product. Snapdeal is cheating customers by increasing the MRP price and giving huge discount. Snap deal claimed to me of providing a product worth rs 2999/- at 888/- but provided a product worth rs 1200/-