Comments
I received a call from snap deal yesterday but its very unfortunate that they said they can not do anything as my request is not valid but my question is that if the product is in warranty what remedy lies with me as it is the snap deal who send me the product through Abdullah Jewellery, so its their headache to take up the matter with him and when contact they reply me as follows...
Hi Javid,
Greetings from Snapdeal!
We will be more than happy and willing to assist you to the best of our abilities.
However, we regret to inform you that as per our policies we are not authorized to share the information about the seller.
Lastly i request the authorities to direct the abdullah jewellery to pic the item and reverse my cr card entry at an earlies
Thanks and regards
Javid Ahmad Zargar
LLB(Hon)K.U
Hi Javid,
Greetings from Snapdeal!
We will be more than happy and willing to assist you to the best of our abilities.
However, we regret to inform you that as per our policies we are not authorized to share the information about the seller.
Lastly i request the authorities to direct the abdullah jewellery to pic the item and reverse my cr card entry at an earlies
Thanks and regards
Javid Ahmad Zargar
LLB(Hon)K.U
Dear javidzargar
We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.
Regards,
Snapdeal Online Team
We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.
Regards,
Snapdeal Online Team
i contact the seller who REPLY ME as follows..
Abdullah Iron Works
To javid zargar Nov 28 at 6:14 PM
No problem javid bhai...
Please return it to my address:
Abdullah Iron Works
321 ghat gate bazar
loharon ka khurra
Jaipur-302003
i therefor request the snap-deal authorities through this INDIAN CONSUMER COMPLAINTS FORUM to send pick up the item for onward delivery to the seller (since the item was in warranty)as this is their sole responsibility as they introduce the seller to their customers.
with regards
javid ahmad zargar
Abdullah Iron Works
To javid zargar Nov 28 at 6:14 PM
No problem javid bhai...
Please return it to my address:
Abdullah Iron Works
321 ghat gate bazar
loharon ka khurra
Jaipur-302003
i therefor request the snap-deal authorities through this INDIAN CONSUMER COMPLAINTS FORUM to send pick up the item for onward delivery to the seller (since the item was in warranty)as this is their sole responsibility as they introduce the seller to their customers.
with regards
javid ahmad zargar
Hi javidzargar,
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
After sending back the product to Abdullah Iron Works, 321 ghat gate bazar, loharon ka khurra,
Jaipur-302003 neither i receive the item back nor money .Snapdeal must better know the reason??
javid ahmad
Jaipur-302003 neither i receive the item back nor money .Snapdeal must better know the reason??
javid ahmad
Till date I never upload or use sanap Deal ap as I never get the issue resolved.
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team