[Resolved] Snapdeal.com — my order got cancelled

Sneha Shikha

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	Snapdeal.com

I ordered - sanjeev kapoor elegant red and white bone china cup saucer 12 pcs with sub order id - [protected]. My order got cancelled with the reason that it is refused by the customer. This is really disgusting as i have not cancelled my order and have not received any call from. The delivery person. I ordered this item long back and then allnof sudden it hot canceled. Inhwve made the online payment for this order. I want this order and don't want the money to refund. This is so sad of snapdeal and now i would not go for snapdeal shopping after this terrific experience.

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Mar 17, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2018

Snapdeal.com Customer Care's response Dear Sneha Shikha,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal