[Resolved]  Snapdeal.com — My order no.[protected] dated 16 Dec 2016

Website:www.snapdeal.com

I have ordered glass top gas stove in your company.You have changed your delivery date two times.You could't understand my necessity.This will affect your credibility.Like so you have delivered some items to my office address early.But now your company saying there is no delivery.So now i had given my friend's address(Raju.k, "Gayatri"Aruviyodu, Vattappara PO).Please I am requesting you not trouble me.Another problem is there is not a call centre for Snapdeal in Trivandrum which made me in more trouble.I am requesting you totake decisions in bringing my product tomorrow itself.
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Feb 4, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2017
Snapdeal.com Customer Care's response
Dear Sulaiman Mulamukku,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Comments

My order id:[protected]. My order was automatically cancelled by snapdeal but the amount of Rs1017 was deducted from my bank account. After that a msg came that ur amount wil be refunded. But the amount was not refunded.
Snapdeal.com Customer Care's response, Jan 4, 2017
Verified Support
Dear Elakiya Gnanasekaran,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
My ordered no Id[protected] on 25 DEC16 .It was failed transaction and debit RS 630 my account.so please REVERSAL to my account
Snapdeal.com Customer Care's response, Jan 4, 2017
Verified Support
Dear Srinivas pyla,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

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