[Resolved] Snapdeal.com — my product didn't deliver since estimate from two and half months

Kashif Tanweer

from Varanasi, Uttar Pradesh

Website:

Snapdeal.com

Dear sir/madam
I booked a product from snapdeal on 05oct2018 it estimated delivery date was 11-15 December . After waiting from more than two month my order didn't shiped to us . I already payed money to Snapdeal for my order
Due to late delivery I bought the product from different shop at high price
Order id -[protected]
Order placed - 04oct2018

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Dec 22, 2018

Complaint marked as Resolved

Today i received a call from the company through this number +911245004710 And also got a email from the company came through this email id as follow [email protected] On the conversation through call the company executives ask apologize and resolved my from . And committed to refund my money back to my bank . Thank you consumer forum who always eager to help civilian. Thank you very much once again

Snapdeal.com customer support has been notified about the posted complaint.

Dec 22, 2018

Updated by Kashif Tanweer After complained with you . Today's i want to track my order but i found that in status bar their was mention that my order delivered . I was shocked and now too because I didn't get it still now . I have some screen shots about my order tracking status . But the reality is so far away .

Verified Support

Jan 11, 2019

Snapdeal.com Customer Care's response Hi Kashif,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal