[Resolved] Snapdeal.com — Nano Casserole

riyaraikar

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 400004
Website:	snapdeal.com

I had placed an order for casserole online, also made the payment but till date I have not received delivery of my goods. They had promised to give me delivery on or before 28 October.
Now there is no proper response from them.
Also now they message saying it will be delayed for more 8 days.
The delivery person gives false report stating that they have returned whereas due to diwali we were always at home.
Also they stated on their call centre number that the parcel is at Bhiwandi...but till today I have not received.
they are just fooling around.
Inspite of several complaints on their customer care emails and telcon no favourable response is there.

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Jan 9, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2016

Snapdeal.com Customer Care's response Dear riyaraikar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear riyaraikar,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal