[Resolved]  Snapdeal.com — neither replying nor initiating refund

This is regarding sub order id [protected]. I have registered complaint 3 times recently and they are not replying either at phone or email. I bought this lan adapter and it stopped working within its warranty period. I contacted snapdeal then and they told me that they will make the refund once it send the product to their hub. I did the same and sent it and now when i am trying to contact, they are not reply. Neither my refund has been initiated.

Order id: [protected]
Consignment no:ee[protected]in
Reference no:43026785
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Sep 8, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2017
Snapdeal.com Customer Care's response
Dear imcp.singh,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
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Na kush...
Snapdeal.com Customer Care's response, Aug 8, 2017
Verified Support
Dear Gurpreet,

We request you to share your exact concern along with order details or complaint number to help you out in the best possible way. Kindly drop us an e mail on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

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