[Resolved]  Snapdeal.com — Never BUY A electronic product from SNAPDEAL- they have sent the defective TV and no refund/Replacement on that.

Hi There,

I brought a LED TV on 23rd Aug. Order ID- [protected], Seller- ADITH ELECTRONICS HYD RR_VL-VOI. I wish i could attach the picture here.
item was delivered on 25 and when i opened and plug in the TV, TC screen was damaged so I immediately called customer support and they gave me a promise that item will be Picked up and i will get the refund. I waited for 4 days but still no one came and picked up the item so I had to take the TV by myself and no one was agreed to sent the electronic item. Some how ST courier agreed and sent the item to snap deal ware house and again called customer care who promised that i will get the refund in 2 days.
Now I see that they have failed the quality check in without a valid reason and telling me that refund/Placement will not be given.

I feal that i've lost my 12500 rs, SO I REQUEST BUYER TO NOT USE SNAPDEAL FOR ANY PURCHAGE, THEY ALL ARE MONEY SUCKER AND THEY WILL NOT CARE ABOUT YOU OR ANYTHING. I've called them at least 100 times but still they couldn't process the refund. They don't reply to any of the message you sent from MYHELP section.

@SNAPDEAL- if you reading this message then please call and resolve thsi issue as soon as possible.
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Sep 2, 2016
Complaint marked as Resolved 
Refund has been initiated now.
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2016
Snapdeal.com Customer Care's response
Dear Roshan Singh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Sep 02, 2016
Updated by Roshan Singh
Thanks Snapdeal! Now I can see the refund initiation email from you guys. Thanks a lot! I almost lost hope because of the response i was getting and that made me write about the review here.

Issue resolved.
Verified Support
Sep 03, 2016
Snapdeal.com Customer Care's response
Dear Roshan Singh,

Thanks for the acknowledgement. If you have any further issues please [protected]@snapdeal.com so that we can assist you better.

Regards,
Team Snapdeal
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