[Resolved] Snapdeal.com — nike chroma 5 thong flip flop.

abhishek_deepu

from Mumbai, Maharashtra

Address:

Visakhapatnam, Andhra Pradesh, 530003

I have purchased nike flip flops from snap deal with order id [protected], and got delivery on 23rd july 2019.
I found that product was fake, and the same got damaged with in single day.
I placed a return request on 24th july 2019 and the pick up was rejected by the courier guy as i have used the product to check the quality. Then i have dropped a mail to snapdeal regarding the refund process, but there is no response from them. There is not even customer helpline number to talk with the executive. I am very disappointed with the service they are providing. I want my money to be refunded. Please help.

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Sep 17, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal