[Resolved] Snapdeal.com — nike thong 5 black thong flip flop

yashwanthkumar

from Bengaluru, Karnataka

Address:

560026

I have ordered Nike flipflop on 4th october and i even cancelled it.
but it got deliverd on 7th october, my mom recieved a delivery by paying 1100. I immediatly returned the item and the snapdeal delivery boy took it and thats it . No more info regarding this, there is no correct customercare number to contact them .
All i have to do is contact by email . today [18th oct] they are called me and said that the recieved item is wrong .
Was it my mistake ??? and through email they saying that they are sending the product back
I dont know what is happening with snapdeal .
Please get my money back and i swear to God i'll never ever shop in Snapdeal

This is the worst experience that i'm facing

order ID : [protected]
Registered mobile number : [protected]

+1 photos

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Nov 28, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Oct 21, 2017

Updated by yashwanthkumar They are not even caring about customers.
I said to them that i have the pickup reciept and your delivery boy only verified and took the product.
but they are sending a mail that it failed in Quality test

i dont know what is happening here . Please do something and get my money back . you are the last hope for me.
I have attached the reciept given by delivery boy and the mail sent by snapdeal.

please do something. How can they cheat customers like this

Verified Support

Oct 21, 2017

Snapdeal.com Customer Care's response Dear yashwanthkumar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

Oct 23, 2017

Updated by yashwanthkumar Snapdeal customer care contacted me yesterday...
After a while they attempted a delivery.
In the delivery there is a old vacuum cleaner.

What are they saying, I ordered Nike flip-flop and in return they are giving me a vacuum cleaner as it failed in QUALITY TEST.
Was it my problem??? They only verified and took it .
And they are saying you booked this only.
I slammed them and sent it back

I said, I just need money back

Hence I rejected a delivery and sent it back.

I donno when this gonna solve.
I'm loosing all hopes on snapdeal

I'll never buy a product on snapdeal again