[Resolved] Snapdeal.com — no confirmation sms or email

varunmuss

from Meerut, Uttar Pradesh

Address:

Dehradun, Uttarakhand, 24817

I ordered 2 set of show piece from snapdeal and made the payment via internet banking on 02/08/2018. I received no confirmation sms or mail. When i am calling customer care it gives an automated response that no order is linked to my mobile. I did not received my order till date.
I don't know if its a technical issue or what. Kindly return the product of refund the amount i paid to snap deal.
Varun goyal

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Sep 15, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2018

Snapdeal.com Customer Care's response Hi Varun,

We are sorry for the unpleasant experience you’ve been through. Please login to your snapdeal account and check for the order ID. Also please share it with us so that we can get this checked on priority.

Thanks!
Team Snapdeal