[Resolved]  Snapdeal.com — no one is coming for return pickup

Address:	Thane, Maharashtra, 421201
Website:	Snapdeal

Hie Snapdeal. This is Shivani . I bought me mee pram from Snapdeal on 28april 2018 from my husband Ac .it was delivered on 2 may. Product was defective Nd colour was also different which we ordered. On the same day we have applied for return and they have given us estimated date 5 may. But no one came for pickup. We have tried to contact customer care but not able to talk any representative. We mail to help desk many times regarding this but they only said ok I will rearrange the pickup .today is 11 may but no one is come for pickup even now help centre is not reverting to ur emails. We in just frustrated from Snapdeal. I don’t understand that why they are doing so in mean we live in Mumbai and every day they used to come in my society for deliveries. Even I mail them soo many times saying that I want to talk to representative but they are sleeping I think no is reverting. If nothing will happen by tomorrow I will go consumer forum .
My suborder is- [protected]