Snapdeal.com — no order number or order confirmation but billed

Dear laidbacklux,

We apologize for the inconvenience. We care about your grievance, please share registered email ID or contact number at [protected]@snapdeal.com so that we can assist you.

Thank you for cooperating.

Regards,
Snapdeal Online Team

email is [protected]@hotmail.com

I have received an response from [protected]@snapdeal.com which requested an order number which I stated I do not have.

Dear laidbacklux,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

I have replied to that email. If you would ask for all the information you need at once, it would save time form this frustrating back and forth with 3-4 days between emails.Also, please respond to my email address with actual information as if you have read the emails I have sent. You have asked for information that I have repeatedly stated I do not have. You have asked for information that is already in my account details. You will probably need to contact your billing and accounting department to look at the charges made on the dates I gave you in order to see what happened since you do not have record of my orders. Unless you can either ship my first order to the unites states by 8/26/15 or have it arrive to my address in India by 7/31/15, then you will need to cancel the orders and reimburse me. Otherwise, I will dispute the charges through my bank and they will obtain reimbursement from you.

Regards

Dear laidbacklux,

Please share your order details in order to assist you in best possible manner.

Regards,
Snapdeal Online Team